by Fransetta Crow
Hello, for those of you that do not know me, let me take this moment to introduce myself. My name is FRANSETTA CROW, I am a 59 year old Black female, a native of Amarillo Texas and have been an active citizen and have served my city and community for over 35 or more. I have been a law abiding citizen and have played by the rules as a team player, for the betterment of my community and city. Many people in Amarillo, have met me or know me from serving or working together on a committee, or as a volunteer here in the city.
There is an old saying that states “YOU CAN’T LEAD WHERE YOU CAN’T GO AND YOU CAN’T TEACH WHAT YOU DON’T KNOW”! Well, I can truly say that I have experienced racism all my life, and like most Black Americans you learn to live with it and suffer quietly and go on, but this time this recent experience did something to me on the inside and it has changed me and has hurt me in a way that words cannot express. I’ve Lost HOPE in my city and country.
On August 25, 2009 my CIVIL RIGHTS were violated. I was Victimized , Discriminated against by employees and Harrased and Threatened by a customer in my attempt to utilize a service that is suposed to be open to the public FEDEX KINKO now FEDEX OFFICE located at 3801 Olsen Suite 2, Amarillo Tx. This experience has changed my life and my view on the fact that DISCRIMINATION and RACIAL HATE is ALIVE AND WELL RIGHT HERE RIGHT NOW IN 2009 and my spirit is grived . This has affected me mentally, physically, emotionally and spiritually. Many people who read this will not understand why I am addressing this matter, but you would feel different if your Mother, Sister, Wife, Daughter, Aunt, Cousin or Niece was submitted to the treatment that I was subjected to. I did attempt to file a formal complaint, to no avail and I did try to find legal assistance here in Amarillo with zero success. I Wish I could Find someone to help me stand up to this company and advocate for my rights as a Human Being and a Consumer with equal rights to speak and have the safety as a consumer in a public place in America and for those in the future who are victims of Consumer ABRUSE.
My rights have been violated based on the CIVIL RIGHTS ACT of 1964, and The HATE CRIMES STATISTICS ACT of 1990. We all have a constitunal right to be treated equal under the Law.
Discrimination is treating someone different because of Race, Ethnic and Cultural differences or Physical disadvantages. Harrashment is unwelcomed behavior that creates an intimidating, hostile and an offensive enviorment that is created by another person. Hate Crimes are crimes committed aganist a person because of race . Racism is a type of discrimination and is often subtle, but the person who is the victim is forced to accept and endure the assualt and intimindation with little or no recourse.
“”BLACK MIDDLE- CLASS RAGE””, is based on poor service, treated with disrespect, refusal of service. This is not flat denial of service but is insidious to lesser treatment, bad service, or disrespectful behavior toward a person of a different race. It is known as racial intolerance. This type of subliminal treatment is HUMILATING RACIAL INJUSTICE and leaves a feeling of VICTIMIZATION. I know that I am not the only African American that has been a victim and are still told to believe in the American system, yet are violated daily. This experience has only confirmed to me that after all that has been done, by Martin Luther King and many others that have stood and fought for CIVIL RIGHTS for over 400 or more years, that I AM STILL NOT FREE because MY HUMAN RIGHTS ARE STILL BEING VIOLATED and my FIRST AMMENDMENT RIGHT! I am told by my government that it’s ok and then it is swept under the carpret as if it is not happening. If you have a complaint and have experienced a problem with service and or treatment with a company you need to speak out and let others know what you have had to endure in your city. Talk about it on TWITTER, FACEBOOK or anywhere you can tell the public and OH YES ! by all means DON’T PATRONIZE THESE BUSINESSES! I plan in the future to publicly list all and any business that violate me , so should anyone else, these people are not above the law and they need to be held accountable . FEDEX OFFICE if you don’t want African American business why don ‘t you POST IT TO THE PUBLIC instead of allowing your employees and upper management to mistreat your customers and then blow it off as if you would a dog. I am A Human Being, I am not an Animal. I am A Mother, Daughter,Wife, Sister, Aunt, Cousin and a niece. May God Have Mercy on you.
Stand up for your Rights!